What do you like the best?
Microsoft social engagement is a comprehensive tools for social network, that is helpful for business purposes. with this networking software easily i can know who, where and how a customer is talking about me and I will also get a chance to provide a timely response and therefore influence opinions of mine to customers and others. It can be easily used with many browsers . I used latest version of Google crome, It can be also used with Mozilla firefox and latest version of Apple safari. By this social networking easily anyone can communicate with other members of their company working in different places.
What do you dislike?
It’s a hosted online service .The persons who doesn’t have any internet access he can’t work with this networking software .This software can be buy with a package ,but can’t able to buy singly .
Recommendation to others
using Microsoft social engagement I am very satisfied . I used this software and very easily I can communicate with my team mates and office members . I used this software in Google chrome ,but it can be also used in Mozila firefox. Very interesting thing is that besides computer it can also be used in mobile phones likes Windows Phone 8 and Windows Phone 8.1 devices with Internet Explorer mobile,Apple iPad and iPhone running at least iOS 7 with Apple Safari browser,Tablets and phones running at least Android 4.2 with Google Chrome Mobile browser.
What business problem are you solving?
Its solving a very important work ,that is social network monitoring and social analytic.It makes easy to monitor publicly available social communications around public and managed network administrated around third parties.