What do you like best?
Touch Pro is a hardware and software manufacturing company that enhances the point of selling and reduces the cost in the restaurant and hospitality industries. I experienced a good range of products that includes some hardware and software. Hardware that I used in my restaurant includes cash drawer, dot matrix, magnetic swipe reader, touch screen display and wish to use some more from their product line in near future. The software really helps a lot in my business offering a plenty of features like online ordering, customizable menu including Food & Beverages and Bars, Revenue center control over pricing & printing, table management with seating status and what not. The best benefits I get from Touch Pro products are paperless works, reduction of physical labors, multitasking and many more. The interesting part I found in their software is that the software can be run under a real time embedded operating systems. The system requirement is very flexible. One just needs to have good configured computers to run the software. Operator needs to know about the software uses. The installation process will be helped and trained by their employee and it’s as easy as having a glass of water. Whenever I find any problem using their product, I contact with them and they solve the issue immediately.
What do you dislike?
The thing I didn’t like about Touch Pro is their website. It didn’t allow me to know about the product prices when I first visited there. I had to call them and then know the price.
Recommendation to others considering the product
You can really relay on Touch Pro if your business is service oriented. It will really help to make your work done more easily and comfortably. The software is really identical compared to their hardware and it is really worth buying it.
What business problem are you solving? What benefits have you realized?
I manage my schedule, employee and management through Touch Pro products and could able to avoid hazards in management. It helped me to get the work done in quicker time. It also made my business more effective and efficient.