Tropo: Enhancing The Communication Process by SMS and Audio calls


What do you like best?

I like Tropo because, it is very simple and easy to use. I don’t need to talk to the sales representatives or any others clients face to face. Using this software I can send long emails, sign contracts or calling to the clients just by sitting in my cabin or my house.

What do you dislike?

I find very comfortable using this software, but I face some problems regarding the SMS system. There is no way out of seeing whether the SMS has been sent or not. So after sending a SMS, I may think it has been delivered. But I cannot be sure, whether it is ever delivered or not.

What business problems are you solving? What benefits have you realized?

By sharing documents, texts and making calls, I find Tropo as one my closest friend. Because it is helping me to communicate with others for my business purposes acquiring distance, which is saving my time and money both. Though I cannot do a lot of works, but still I am satisfied using this software.

Recommendations to others considering the product:

Despite of having some drawbacks, I would recommend that, this software is very easy to use the simple and basic office works. Complex works may cause trouble at the time of using it, but general works can be done smoothly.

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